Creating immersive user experiences can significantly improve how patients and providers interact with billing systems, payment platforms, and insurance processes. Given the complexity of healthcare costs, an immersive experience can streamline these interactions, making them less frustrating and more intuitive for users. Interactivity Healthcare payments often involve multiple steps, from understanding bills to processing...
Continue readingAdvanced cursor interactions in UX
Advanced cursor interactions in UX refer to techniques and designs that use the cursor to provide users with more interactive and engaging experiences. These interactions often exceed the typical point-and-click functionality to create a more intuitive, immersive, and responsive interface. Hover States and Microinteractions Cursor Tracking and Dynamic Elements Custom Cursors Interactive Drag-and-Drop Gesture-Based...
Continue readingUX Quicky
Redundancy in UX can refer to various forms of repetition within user experience design that either enhance or detract from a product’s overall usability and satisfaction. Here are some critical aspects of redundancy in UX: Positive Redundancy: Negative Redundancy:...
Continue readingFrustration with UX Leadership
It’s frustrating when UX leaders with less hands-on experience are elevated into leadership positions while highly skilled individuals in lower positions need help to move up. This gap between practical expertise and hierarchical positioning is common across industries. Still, it can be particularly stark in UX, where user-centered design and deep technical knowledge are...
Continue readingAttention to detail with UX and the handoff to Dev
I have often needed more attention to detail between design and Development. I understand that sometimes things can’t be done (code issues, design ahead of the curve, etc.). Understanding issues before coding helps cut down on costs, upset clients, and just “OK” work. I think communication throughout the process is critical. I remember designing...
Continue readingWhy is the car-setting process so difficult, and how can UX fix it?
Due to various UX flaws, the car-setting process can be unnecessarily complicated. With modern vehicles packed with features, manufacturers sometimes prioritize aesthetics and technology over usability, making even simple tasks like adjusting the temperature or configuring seat positions complex. Why is the car-setting process so complicated? How can UX fix the car-setting process? The...
Continue readingI Don’t Pretend to Know About All Companies, But One Thing I Know Is UX: Why Do Companies Think They Know Better Than Product Users?
In the world of product design, one critical truth often gets lost: the user knows best. Yet, time and again, we see companies designing products and services as if they alone understand the needs of the people using them. They lean into gut instincts, executive visions, or even the latest design trends—sometimes at the...
Continue readingRepresenting touch gestures in interactive prototypes for Multi-touch apps
Gesture Icons & Annotations Animated Gestures Interactive Prototypes Gesture Libraries Some design tools include gesture libraries or stencils: Gesture Maps Create a map of the different gesture interactions on a screen: Haptic Feedback Representation Tools and Techniques: Implementing these gestures yourself If you’re handling the prototyping yourself, here’s a more specific approach to incorporating...
Continue readingFixing Macy’s with UX and More
It pains me to see such an iconic store like Macy’s struggling, especially when its online experience falls so short of representing the legendary brand it once was. I have even included solutions and sxamples. Fixing Macy’s with UX improvements could involve addressing online and in-store experiences. Breaking it down Improving the Online Experience...
Continue readingImproving the UX of travel apps
Improving the user experience (UX) on existing travel apps requires addressing pain points users commonly face while enhancing usability, performance, and personalization. Here are several strategies to improve the UX of an existing travel app: Simplify Navigation Streamline the Booking Process Improve Load Times Enhance Search and Filter Options Personalization and User Profiles Improve...
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