Continuous Inclusion

Spotify Inclusion is not a project phase. It is not a checkbox at the end of a sprint, a user testing session with five participants, or a WCAG audit before launch. It is a continuous act, and most design teams have never actually done it. The Snapshot Problem Here is how inclusion works in...

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AI and Accessibility

Spotify Accessibility was never a feature. It was always a failure of imagination, and AI is about to make that failure impossible to ignore. Every design system that ever required a workaround, every interface that ever needed an assistive technology patch, every product that shipped with an accessibility audit as an afterthought rather than...

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The Screen Just Left the Building.

On UX, immersive technology, and the terrifying freedom of designing without a frame. Spotify For thirty years, UX designers had a container. It was called the screen. It had edges. It had a top and a bottom. It had pixels you could count and buttons you could place and a scroll direction that everyone...

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