Spotify UX teams are wired to move forward—ship the new design, refine, iterate, and evolve. But sometimes, forward isn’t the right direction. Sometimes, the brave thing to do is roll back a UX change that isn’t working, even when it’s already in the wild. This isn’t failure. This is product maturity. Because knowing when...
Continue readingUX Campfire: Where Broken Flows Go to Get Roasted
Spotify Let’s have some fun! Welcome to UX Camping—where we trade our laptops for lanterns but never stop redesigning the world around us. Picture this: And of course: Because even in the wilderness, friction still exists. Final Thought UX isn’t just for screens. It’s in the zipper that jams, the flashlight that defaults to...
Continue readingThe Art of UX in 2025: Where Precision Meets Personality
Spotify UX in 2025 is no longer a novelty or a nice-to-have. It’s the differentiator between products people tolerate and products people trust. But something is shifting beneath the surface. We’ve optimized usability. We’ve scaled design systems. We’ve integrated AI. We’ve embraced accessibility. And yet, the experiences we create often feel… the same. Welcome...
Continue readingThe UX Nobody Talks About: Designing for the Moments People Don’t See
Spotify When people think of UX, they picture what can be seen: Slick interfaces. Fluid animations. Onboarding that delights. Hero images that look like they belong in a marketing awards submission. But real UX impact often lives in the shadows. In the forgotten corners. In the interactions that only happen when things don’t go...
Continue readingWhere We’re Headed and What We Must Build
Spotify We’ve had our revolutions: Graphical interfaces in the 1980s The rise of responsive web Mobile-first design Design systems and atomic components Collaborative tools like Figma, Miro, and Notion AI entering design workflows in real-time But as powerful as those were, they were tool-focused. The next great platform breakthrough in UX won’t be about...
Continue readingTime to Dethrone the Dinosaur: Why Healthcare Payments Need a Modern Replacement
Spotify Healthcare is complex. But healthcare payments? That’s where things go from messy to maddening. We’re still dealing with: And behind the curtain, one or two entrenched players still dominate the space—holding onto their market share not because of innovation, but because of legacy contracts and inertia. Well, it’s time. Time to dethrone the...
Continue readingUX & a Smart Home: Designing for Life, Not Just Devices
Spotify Smart homes are everywhere now. Thermostats learn our patterns. Doorbells talk to our phones. Lights dim with a phrase. And refrigerators send notifications like your boss. Yet for all the incredible technology in play, one truth keeps showing up: The UX of smart homes still isn’t smart. Instead of feeling seamless, connected, and...
Continue readingWhat Craigslist Taught Us About Minimalist Design (And What We Forgot)
Spotify Before Figma files, product roadmaps, or infinite-scroll dashboards… there was Craigslist. A white background. A list of blue links. No branding. No algorithm. No clever animations. And yet? It worked. Brilliantly. As a UX leader who’s spent years navigating design systems, complex platforms, and enterprise digital transformation, I find myself thinking more and...
Continue reading“Does UX Still Help When You’re Already Behind?” A Question That Hit Home
Spotify This morning, my cousin @danydysli’s son, @thomasdysli, asked me a simple but powerful question: “Does UX still help if the project is already behind?” And honestly? That question hit me harder than I expected. Because it’s the kind of thing I hear all the time—in meetings, in Slack threads, in war rooms where...
Continue reading“OK” Is Not Ready for Release: Why Great UX Needs Testing, Research, and Real Users
Spotify In product development, speed is everything. The pressure to ship fast, show progress, and “get it out the door” is real. But in UX, there’s one truth that doesn’t care about your deadlines: “OK” is not good enough. It’s not launch-ready. It’s not safe. It’s not even neutral. Releasing an “OK” experience without...
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