Spotify In a world of data, automation, and prediction, trust has become the last real currency. It determines whether people open an app, share their information, or stay loyal to a brand. We’ve built systems that can anticipate intent, analyze emotion, and even simulate empathy. But without trust, all that intelligence becomes noise. Design...
Continue readingDesigning for Agency: Giving Control Back to the User
Spotify Technology promised empowerment, but somewhere along the way, convenience became control. We built systems that remember everything, automate decisions, and optimize for outcomes, but not always for people. Designing for agency is about giving that power back. It’s about ensuring that users remain in charge of the experiences that increasingly act on their...
Continue readingEthical UX: Designing Boundaries in the Age of AI
Spotify Design used to be about freedom, how to make users feel limitless. Now, it’s about restraint, how to set boundaries that protect them. AI gives us the power to automate empathy, personalize experiences, and anticipate human behavior with uncanny precision. But the more we predict and persuade, the more we risk crossing the...
Continue readingWeaving ChatGPT Into eCommerce: The Future of Shopping Experiences
Spotify For years, e-commerce has been built around search bars, filters, and checkout funnels. It’s efficient, measurable, and predictable. But it’s not personal. The next wave of digital shopping isn’t about more product listings or faster load times. It’s about conversation, experiences that feel intuitive, human, and guided. That’s where ChatGPT and conversational AI...
Continue readingFigma Makes: Designing the Tools That Design the Future
Spotify Figma has never just been a design tool. It’s a movement—a living example of how collaborative design, openness, and real-time creativity can reshape the very process of building digital experiences. With Figma Makes, that ethos expands from a product to a culture of creation. What “Figma Makes” Represents “Figma Makes” isn’t just a...
Continue readingAI and Design: Why Human Touch Still Leads the Future of UX
Spotify Every few years, design faces an existential question. “Will this new technology replace us?” It happened with Photoshop. Then Figma. Then, no-code tools. And now, it’s happening again with AI. Across the industry, designers are asking: If AI can wireframe, generate layouts, or build pages instantly, where do we fit in? The truth...
Continue readingUX/UI Is Evolving Into Digital Design: The Next Chapter of Experience Creation
Spotify For years, we’ve defined design in terms of UX (user experience) and UI (user interface). It made sense. The industry needed structure. UX guided behavior, and UI made it beautiful. But the digital world is changing faster than those definitions can contain. Design today is no longer just about interfaces or experiences; it...
Continue readingUX’ing the Next AR Interface: What It Is, What It Will Take, and How to Make It User-Friendly
Spotify The Promise of AR Augmented Reality (AR) has always been just over the horizon, hyped through glasses, headsets, and futuristic demos. We have seen glimpses: Pokémon Go bringing people outside to play, Snapchat lenses changing how we see ourselves, and enterprise AR tools overlaying instructions on factory floors. But AR as an actual...
Continue readingThe Future of UX: From Figma Tokens to AI-Driven Living Websites
Spotify From Static Files to Living Systems Every industry, from healthcare to fintech to retail, relies on websites and digital products to engage users. The problem is that most sites are still static snapshots of a design team’s best guess at what will work. Updates come in cycles: redesigns every few years, tweaks every...
Continue readingAdaptive, AI-Driven, and Invisible
Spotify Web design has evolved through big waves: Now we’re standing at the edge of the next movement, and I’d frame it like this: The Next Movement in Web Design: Adaptive, AI-Driven, and Invisible 1. Context-Aware Experiences Websites won’t just be “responsive to screen size”, they’ll be responsive to you. 2. AI-Synthesized Design (Design...
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