Every day, I encounter problems I wish I had Lottery money to fix. The latest one is the need to log into every device attached to my Apple or Google TV. This time-consuming process feels outdated in a world where our phones have essentially become extensions of ourselves. With all the technology at our...
Continue readingUncovering Hidden Gems: Unique Aspects in User Experience (UX)
UX is often associated with familiar concepts like usability, accessibility, and aesthetics. But beyond these foundational pillars lie unique and sometimes overlooked aspects that can significantly enhance a product’s impact. Let’s explore some of these hidden gems in UX that can elevate designs to new heights. Microinteractions: The Unsung Heroes of UX Microinteractions are...
Continue readingThe UX Time Bomb: Why Companies Are Still Getting It Wrong in 2025
User experience (UX) has never been more critical — yet many companies are sabotaging themselves. In a world driven by AI, automation, and hyper-personalization, businesses ignore the simplest truth: Your users know better than you do. The UX Illusion Big brands talk a big game about UX. They roll out shiny interfaces, conduct usability...
Continue readingThe Importance of Testing and Prototyping in Web and Product Design
In the web and product design world, the path from concept to launch can be complex, requiring careful planning, iteration, and refinement. This process involves testing and prototyping, ensuring the final product meets business goals and user needs. While some teams might be tempted to skip these steps to speed up the process, practical...
Continue readingHow Dyslexia Makes a UX Designer Better
Sometimes you get a gift in life. Growing up it didn’t feel that way but as I got older, I noticed I saw things differently and for work this was a gift. In the world of UX design, where empathy, clarity, and inclusivity are essential, individuals with dyslexia possess unique qualities that make them...
Continue readingHow to Appropriately Group Participants from a 5-Point Experience Scale for Analysis
When analyzing survey data that uses a 5-point experience scale (e.g., “No Experience” to “Expert”), grouping participants effectively is crucial to derive meaningful insights. Proper grouping ensures clarity, reduces noise, and allows for targeted strategies based on participant experience levels. This article explores the steps, considerations, and best practices for grouping participants appropriately. Understanding...
Continue readingVintage Cannonadale T-shirt
I wrote this script for a vintage Cannondale t-shirt and had my favorite podcasters turn it into a segments. Voiceover:“Step into a legacy of performance and style with this vintage Cannondale...
Continue readingFrom the Dawn of UX to the Future: The Journey and the Critical Role of UX in AI, UPP, and Beyond
Introduction UX has evolved significantly since its inception, transforming from a niche discipline to a modern design and technology cornerstone. What began as an effort to make tools and interfaces more intuitive has now expanded to encompass personalized, data-driven, and AI-enhanced experiences. As the digital landscape becomes increasingly complex, UX has emerged as a...
Continue readingUnderstanding User Journey vs. User Flow: A Comprehensive Guide
In UX design, two concepts often emerge: user journey and user flow. While they might seem similar at first glance, they serve distinct purposes and provide unique insights into how users interact with a product or service. Understanding their differences is crucial for creating a seamless and practical user experience. What is a User...
Continue readingSeeing Future UX Patterns and Finding the Ones to Act-On
As 2024 comes to a close, I reflect on where we have come and where all this might be going. The world of user experience (UX) design is ever-evolving. As technology and user expectations grow, new patterns emerge, creating opportunities to innovate and challenges to adapt. Predicting and acting on these patterns can be...
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