Spotify In healthcare, the Health Hub is evolving into what we call the Invisible Operating System (OS), a seamless layer of Intelligence that orchestrates complex experiences behind the scenes. Patients get results, insights, and next steps delivered proactively, while care teams, payers, and pharmacies coordinate in the background. At the heart of this shift...
Continue readingFintech vs. Healthtech
Some may disagree, but the similarities between Healthtech and Fintech are uncanny. The UX in both Fintech (financial technology) and Healthtech (healthcare technology) sectors is critical in shaping how users interact with the respective platforms or applications. While there are similarities in certain UX principles across both sectors, there are also distinct differences driven by each...
Continue readingUX and Banking
UX is crucial in online banking because it directly impacts how customers interact with financial platforms. By focusing on these aspects of UX, online banking platforms can create a positive and engaging experience for users, leading to increased customer satisfaction, retention, and loyalty....
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