Spotify One of the most overlooked skills in modern UX isn’t Research or wireframing. It’s interpretation. Designers today sit at the intersection of two powerful forces: what users say, and what users do. Both matter. But neither tells the full story on its own. Redesigning a product based solely on analytics can make it...
Continue reading“The Future Director: Leading Design Teams When AI Designs Faster Than You.”
I’m thinking about submitting a talk for Config 2026 titled “The Future Director: Leading Design Teams When AI Designs Faster Than You.” The idea explores how design leadership changes when AI can create faster than humans. It focuses on how we move from managing output to shaping intelligence, and from approving pixels to orchestrating...
Continue readingFigma Makes: Designing the Tools That Design the Future
Spotify Figma has never just been a design tool. It’s a movement—a living example of how collaborative design, openness, and real-time creativity can reshape the very process of building digital experiences. With Figma Makes, that ethos expands from a product to a culture of creation. What “Figma Makes” Represents “Figma Makes” isn’t just a...
Continue readingUsing AI to Rethink Patient Onboarding: Making Healthcare Portals Work for Everyone
Spotify For years, healthcare portals have promised connection, clarity, and convenience. Yet for most patients, they’ve delivered the opposite: confusion, friction, and frustration. People struggle to log in, find test results, or refill prescriptions. Even those comfortable with technology often abandon the portal because it feels like work instead of care. The fix isn’t...
Continue readingJames Cameron, The Terminator, and the AI We Actually Built
Spotify When James Cameron released The Terminator in 1984, he wasn’t just telling a story about machines. He was warning us about our own ambition. A self-aware AI, “Skynet,” turns against its creators, deciding that humanity is the threat. It was terrifying and visionary. Four decades later, we’ve built real artificial intelligence. But it...
Continue readingAI and Design: Why Human Touch Still Leads the Future of UX
Spotify Every few years, design faces an existential question. “Will this new technology replace us?” It happened with Photoshop. Then Figma. Then, no-code tools. And now, it’s happening again with AI. Across the industry, designers are asking: If AI can wireframe, generate layouts, or build pages instantly, where do we fit in? The truth...
Continue readingUX/UI Is Evolving Into Digital Design: The Next Chapter of Experience Creation
Spotify For years, we’ve defined design in terms of UX (user experience) and UI (user interface). It made sense. The industry needed structure. UX guided behavior, and UI made it beautiful. But the digital world is changing faster than those definitions can contain. Design today is no longer just about interfaces or experiences; it...
Continue readingThe Next UX Movement: Contextual, Continuous, and Invisible
Spotify Looking Back to See What’s Ahead UX has continuously evolved in waves. But what comes after? The next UX movement won’t be about screens or devices. It will be about context, continuity, and invisibility. 1. Contextual UX Experiences won’t just adapt to screen size, they’ll adapt to your situation in the moment. This...
Continue readingThe Invisible Operating System: How SynthDesign Powers the Next Era of Interaction
Spotify In healthcare, the Health Hub is evolving into what we call the Invisible Operating System (OS), a seamless layer of Intelligence that orchestrates complex experiences behind the scenes. Patients get results, insights, and next steps delivered proactively, while care teams, payers, and pharmacies coordinate in the background. At the heart of this shift...
Continue readingDriving Innovation Forward: How SynthDesign™ Can Transform the Automotive Industry
Spotify The automotive industry is shifting faster than ever before. Vehicles are no longer defined by horsepower alone, they are now judged by how smart, connected, and effortless they feel to own and operate. Yet despite the technology inside modern cars, the experience often falls short. Drivers face cluttered dashboards, outdated infotainment interfaces, disconnected...
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